Mini Outfitters is an online shop for all things highly fashionable for kids from 0-16 years old. It offers over 50 international brands at accessible prices. Not only does it carry classic luxury brands such as Armani, Burberry, Dolce & Gabbana and Monnalisa, it also carries on its line of items the sourced trendy and edgy brands such as Stella McCartney, Paul Smith Jr, Hucklebones and Pale Cloud.
To give their customers more enjoyable and secured online shopping experience, the company announces its policy for returns and exchanges for more efficient transaction.
First off, the company offers a 30-day return policy (from shipment date) subject to the Return Procedures which are as follow.
They will refund the customers the amount charged, less the delivery charges in the form of an account credit like Mini Dollars. If customers wish to return items, the company may deduct the original delivery fees that customers would have had to pay. It will take the value of their order below company’s free delivery minimum order threshold.
As with the policy on exchange, the company will not be able to offer exchanges due to their limited stocks and size availability. Hence, if customers would wish to exchange their item for a different style or size, it is preferred for them to return it and purchase the new item separately.
Receiving incorrect or defective items happens in almost every business of the same nature. In case with Mini Outfitters, if ever they have sent you incorrect items or if the items were damaged upon receipt, they will replace the items and refund the return shipping cost spent by the customer. If no replacement is available, they will issue a full credit refund to the payment mode that customers used for the purchase. The refund will include the original delivery charges for sending the items plus the return shipping cost. Nonetheless, Mini Outfitters always make certain that every item delivered to their valued customers is properly checked for defects, as they only wish to give the best service. It is worth noting the company’s terms with regard to the return of incorrect or defective items sent.
First, a Return Request must be submitted within 7 days from receiving the incorrect or damaged items.
Next is that, the Return Procedures was followed as provided in the website in the customer’s personal account under the My Returns Request. Also, the defect should not be minor or trivial and a copy of the receipt for the return shipping cost was included. The company will reimburse up to S$20 for the return shipping cost.
As with the shipping of items, the company strongly recommends that customers select an insured and traceable shipping service for more efficient and sure transactions.
Mini Outfitters only want to render nothing but the best service for their valued customers. The company believes that kids should always be as stylishly dressed as their parents. Whether they need an outfit for a special occasion or chic basics to look fashionable every day, they can now don fashionable look from items of Mini Outfitters, all at the best prices.
ABOUT THE COMPANY
Mini Outfitters is an online designer wear store for kids 0-16 years offering over 50 international brands at accessible prices. Not only do we carry classic luxury brands such as Armani, Burberry, Dolce & Gabbana and Monnalisa, we have also sourced trendy and edgy brands such as Stella McCartney, Paul Smith Jr, Hucklebones and Pale Cloud. For more information, visit: www.minioutfitters.com.